Board of Directors
Wyona Freysteinson, Ph.D.
Board Director
Professor; Texas Woman’s University
Dr. Freysteinson is a Professor and full graduate faculty scholar at Nelda C. Stark College of Nursing at Texas Woman’s University in Houston, Texas. Prior to accepting a full time position at Texas Woman’s University, Dr. Freysteinson had extensive experience across the continuum of care. She was a director of nursing for the largest non-profit home health in Southwestern United States.
In addition, she opened and directed a home and inpatient hospice program in this organization. Dr. Freysteinson has extensive experience in skilled nursing and hospital nursing including emergency, neurosurgery, and medicine.
Dr. Freysteinson’s primary research focus is body image. Her studies of the experience of viewing self in the mirror for individuals who have suffered a recent visible body disfigurement due to surgery and/or trauma has resulted in sensitive meaningful nurse-patient communications. Her work with homeless women veterans has led to a greater understanding of the embodied experience of military sexual trauma as experienced in the mirror, in society, and in intimate relationships. She has published numerous articles and has presented her work locally, nationally and internationally.
In service to the community, Dr. Freysteinson is the Founder and Director of the Saint Elizabeth Anne Seton’s Parish Nursing Ministry. She is also the Vice President and a founder of the non-profit organization National Women with Disabilities Empowerment Forum. Some of the workshops provided by this organization include: Self-esteem, Motherhood, Advocacy and Empowerment, Art and Creative Expression, Healthy Relationships, Body image, Women’s Health, Employment, and Financial Independence.
Nyisha Bostic
Board Director
Senior Director of Customer Experience, Comcast
Nyisha Bostic is the Sr. Director of Customer Experience at Comcast which serves more than 2 Million customers and employs over 2500 in Houston and surrounding areas. She is responsible for leading the customer experience strategy and execution of Net Promoter System (NPS) work Practices in the region.
Nyisha has dedicated over 17 years of her career to improving customer experiences in a wide array of fields, including Call Center Operations, Learning and Development, Business Process Effectiveness, and Executive Customer Relations. Nyisha has a proven track record for developing comprehensive customer experience roadmaps, leading cross-functional teams to achieve business goals, and developing strategies to enhance the customer experience. She believes the key elements towards a company’s success include understanding your customer, integrity, effective collaboration, employee development, and culture.
Nyisha is certified in Design Thinking, Change Management, Learning and Development, Virtual Facilitation, and Coaching. She is a member of WICT and currently serves as the Executive Sponsor of the Comcast Texas Region, Young Professionals Network.